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Number of TABS suddenly limited from one day to the other

Hello, for some years I am very happy using XODO as my favorite PDF-Software (Windows-Version).
Now from one day to the other the number of tabs ist reduced to three. It is no good style to introduce this without givin the users this information in advance. Luckily I was not in a online-meeting or in a price negotiation with a cutomer when I first encountered that I can now open not more than 3 tabs!


And I shall pay 107,99€ PER YEAR just to get back the functionality I always could use!?

I would agree to pay once an amount of up to 300.-€ for the functionality xodo provides.I was always surprised that I could use XODO for free.


I would also agree to pay money for additional functions I really need. But the upgrade has no functions I really need.


But when I have to pay 107,99€ per year will make me leave XODO with a bleeding heart as I like XODO very much.


What you did ist really bad style!


I hope there is a solution


Best Answer

Thank you for contacting us and sharing your thoughts.


After some internal discussion... we will be reverting this setup to allow users to have unlimited multi-tab for free. This will come into effect with the next release.

Thank you for your continued support of Xodo. We appreciate hearing from you!


Regards,

Xodo Team


3 people have this question

Nice! I have all my tabs back after I updated. Thanks Xodo Team. 

Unlimited tabs on the free version are back on the latest update. Thanks a lot, Xodo!

January 23, 2023: Unlimited tabs currently available in beta, production version publication expected this week.

I really hope the next release comes soon. I want to go back to using Xodo.

when is the next release?

Useful information

Thank you for your response and your decision to remove the multi-tab limit. 

It's really great, that you listen seriously to your customers. And it' a nice Christmas present ;-)

Meanwhile I payed already for one year. That's ok. As I already said, I would agree, even to pay 300.-€ once for the basic version because as far as I can see:

- no other PDF-Reader has  a compareable, smartphone-like userinterface, which is very intuitive to use

- no other PDF-Reader can handle even big PDFs with a lot of HiRes-Pictures as fast as Xodo does

...


Thank you again and continue this way!

Dirk


1 person likes this
Answer

Thank you for contacting us and sharing your thoughts.


After some internal discussion... we will be reverting this setup to allow users to have unlimited multi-tab for free. This will come into effect with the next release.

Thank you for your continued support of Xodo. We appreciate hearing from you!


Regards,

Xodo Team


1 person likes this

I see this similarly, both the tab limit and the way it was rolled out left me disappointed.


I've used Xodo for many years now, obviously because it is good software but also because I like supporting independent players in the tech industry. I never cared for the advanced features, for me it was just a lightweight pdf reader that didn't bother me with pop-ups, remembered my last session and allowed me to quickly switch between documents. I think it's fair to assume that the majority of your users are like me, simply reading and maybe commenting pdfs, but not dealing with different formats etc.


To make it short, limiting the free version to 3 tabs means I will be looking for a new pdf reader. I understand that revenue must be generated to expand and maintain the software, but a) the price point is ridiculous b) the pro features are available for free in other tools c) why even a subscription?


Before the last update I would say Xodo was great and I was recommending it to friends and colleagues. Of course it didn't offer all the functionality one could wish for, but what was there was well implemented and sufficient for my purposes. The new tab limit is a big enough inconvenience to outweigh everything positive about the free version of Xodo. And the pro version is just not good value for money.


3 people like this

Terrible that this is the case. I know I wont be paying for the upgrade that's for sure. I 100% agree with you, Xodo PRO does not offer anything special that makes me want to upgrade and now limiting us to 3 tabs is a despicable attempt into conning us to upgrade. I want to downgrade my version and know why in the world my XODO auto updated. 


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