Windows: Unicode characters in user home folder break features linked to native libraries

Modified on Tue, 18 Jun, 2024 at 7:37 AM

Q: When I launch Xodo PDF Studio, it shows error message “Invalid user home folder characters”. How can I resolve this issue?

A: Xodo PDF Studio shows this error when your user home folder has unicode characters, which leads to Xodo PDF Studio not being able to access the native libraries in your user home folder. This is apply to Windows only and affects the following features:

  • Windows (SWT) file dialog
  • OCR
  • Scanning
  • Office to PDF conversions
  • PDF to Office conversions
  • Native window decorations

To resolve this issue, you will need to change the location of PDF Studio user home folder to a path without any Unicode / CJK characters.

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