If you are emailing us directly, we would like to know some basic information about your device.
You can obtain such device information by the following steps:
1. Click the Settings menu.
2. Scroll to the very bottom and open the About dialog.
3. In the About dialog, click the Copy device info button.
4. Your device basic information such as Android version and device model will be now copied to the clipboard.
You can paste the information in the email you are about to send us.
Your feedback is very important to us.
Thank you for your kind help!