Community support

  1. Background changed from grey to white?

    I have been using the default colour scheme on the windows app and the background suddenly changed from a darker grey to now nearly a bright white.

    The new colour is doesn't contrast much with pdfs and makes it very distracting. Is there a way to change it back to grey?

    11 votes

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    6 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why haven't I received the verification email to create an account?

    I just signed up for a Xodo account, but have not received a verification email. I tried several times and still have not received a verification email. Where can I get help?

    7 votes

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    8 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Recent change in theme

    I just want to start off by saying that I love xodo and it is by far the best free pdf editor, maybe even of all pdf editors. I just have one concern regarding the new update 4.5.0.0. The color theme seems to change every time there is a new update, and until now it was fine. However, this time, you guys changed everything to white and it is really hard to differentiate between everything when documents are white (which is most often). 2nd and last thing, there used to be thumbnails on each tab for pdf files open in…

    4 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. XODO Android Viewer Pro Price? How much does it cost?

    How much does the "Viewer Pro" version of XODO actually cost on Android?

    I don't trust these Android apps and their "Start Free Trial" buttons, so I don't want to presss that button. But I can't seem to find any information online about how much it will actually use cost to be able to customise the toolbar (which is all I really want to do).

    What is the PRICE for the XODO Pro for Android? Why is it not listed anywhere obvious?

    3 votes

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    4 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. All files open as read only

    All of sudden all my files open as read only. Internal and SD card storage. Android Galaxy S 6 lite

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. app crash continously after having some pictures in editor.

    I am using android tablet: huawei mediapad m5 lite.
    It seem to me that after having certain number of images within the pdf editor, the xodo app will crash without warning, particually right after importing another new image or doing operations on a newly imported image.
    when that happens, I have to restart xodo and re import the image again.
    Is there any way to solve this problem?

    2 votes

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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. Opening a tab results in a permission error

    On Android, if you open multiple files, reaccessing a tab after several hours results in a permission error:
    "Access permission error: try to open this file from the original location again"

    This has been the case for as long as I can remember. The app has storage permission. How to solve this?

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  8. Chinese shows up in my exported highlights? any fixes?

    I have the boox note air and the galaxy tab s7+.
    I use both. The former for highlighting, the latter for writing.
    However, recently I found my highlights to contain chinese signs in place of random letters of words of my highlights...both in the highlights overview, and the exported highlights. Any fixes?

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reordering your documents

    Hello I wanted to ask a quick question since I couldn't find any related topic... How do you reorder your documents? I don't mean reordering pages in your document, BUT adjusting the order of your documents - for example I sometimes have 10+ documents open and I can't find an option to change their order by just dragging them to left or right... I tried to search for such option in the settings, yet to no avail. Does anyone have an idea for a solution?
    Best regards

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. Asking for installing newer version of xodo in different samsung tablets

    I have a samsung tab s6 lite, s6 and a s4. Recently, I found that the xodo app in my tab s6 lite has been updated to 7.0. However, my tab s6 and tab s4 can only installed up to 5.0.22. Can my other two tablets also install the newer version of the app?

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. Done/Add note/Style/Delete box keeps popping up when writing with pen

    I seem to be accidentally "grabbing" the text box/highlighting from my previous handwritten notes when I go to write again, but this is getting annoying and tedious, especially when writing longer handwritten notes in the margins. Any ideas how to fix this? Thanks so much!

    2 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes

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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. Android app crashes when writing with stylus

    I am using a Samsung Tab S7 and when I tried to use tylus to make annotation, after a while of writing, the app would jam and collapse. XODO version is 7.1.11

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to use fingers for navigation when highlighting

    I am unable to highlight PDFs because Xodo creates highlights when I touch the screen to zoom or turn the page. I've set "Stylus as pen" to true and "Draw with finger" to false so this should not be happening.

    With the Acrobat Reader I can comfortably highlight with pen while turning pages with finger but not with Xodo.

    The device is Samsung Galaxy Tab S7 FE.

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stylus has been recognized as a finger and don't make a writing

    Device - Samsung Galaxy Tab S7.

    When I'm working with PDF and I need to make an annotation, I first put a part of my palm on the tablet and then write with the stylus. In such situation xodo looks like not recognizing stylus and instead of writing the stylus starts scrolling or acts whatever gesture is. After a couple of touches it starts make a writing, but then again.

    Its not possible to write, keeping your palm above a tablet and touching the screen with stylus only, the same as with normal workbook.

    Please, is there a mean to…

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  17. How to open PDF document outside of the Android app (Ionic-based)

    Hi, when I open PDF file using XODO Pdf Reader from my Android app (written in Ionic framework), it opens within the app.

    If I use another PDF app, it opens outside of the app.

    Is it possible to somehow configure XODO and/or change the app so that the PDF opens outside of the app with XODO?

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Changing the shortcut button for read

    Hello..
    I use the xodo for reading out louds the PDFs to me alot.

    And I really don't like that when I select the text. I have to press the three dots and then go and select read.

    Can I just edit the short cut bar to bring read the first option to appear when I select the text.

    Please help me with this

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  19. Last version drive sync problems...

    I´m working editing a PDF on my tablet.
    I turn the screen off, enter again and suffenly, XODO say it will make a local copy because of premissions problems...

    Whats appening? Do I have to do something on Drive? It works OK till I update from 4.XX version.

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  20. Android PDF Dropbox sync no longer works

    Using XODO on Samsung Android Tablet. PDF Annotations are not Syncing to the Cloud.

    For a few years, XODO was working well with Dropbox:
    ie. I could open PDFs directly from the Dropbox app, or via the XODO browser, make annotations, and then it would automatically save back to dropbox and sync to the cloud.

    BUT for the last few months, sometime in 2020, I think. It has been super-flakey. Sometimes, if I restart, it will sync the first PDF I read and Annotate, but then soon enough, it stops syncing. If I open a second PDF, then often the…

    1 vote

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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