Community support

  1. App crashes repeatedly when trying to view a PDF file

    I'm using Windows 10. When I double click on a PDF file to view it, the app crashes and just exits immediately, then when I double click on it again, the app works. Occasionally, the app exits when I click on a tab of a PDF file that is already opened. This did not happen before the latest update.

    24 votes

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  2. Background changed from grey to white?

    I have been using the default colour scheme on the windows app and the background suddenly changed from a darker grey to now nearly a bright white.

    The new colour is doesn't contrast much with pdfs and makes it very distracting. Is there a way to change it back to grey?

    11 votes

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    6 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

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  3. permission error

    Changes to xxx.pdf could not be saved to the original location due to permission error. Xodo has saved backup to Copy of xxx.pdf with your changes here. /data/user/0/com.xodo.pdf.reader/cache/uri_cache

    Aber dieses Verzeichnis gibt es an meinem Gerät nicht meine Änderungen sind weg und 2 Stunden arbeit sind Futsch

    Eventuell kann man einen eigenen Speicher Button Machen oder den Speicherort einstellen. Oder wie man des pberhautp einstellen kann. Gerät: Samsung Galaxy Tab S7+ 5G
    Xodo Build 5.0.22 75808

    9 votes

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  4. 9 votes

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  5. Why haven't I received the verification email to create an account?

    I just signed up for a Xodo account, but have not received a verification email. I tried several times and still have not received a verification email. Where can I get help?

    7 votes

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    8 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Problems with Google Login (OAuth)?

    A friend recommended your service, but I have thousands of logins over the web. I was trying to log in via Google OAuth, but something strange happened. So I had to log in via email instead.

    Is my Google account automatically linked if I sign up manually with the same email as my Google OAuth account?

    Please advise.

    Also, it returned a red box with some kind of error that the email had to be used with plus.mail.google, something like that, I can't remember. I didn't take the screenshot.

    6 votes

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  7. Not Responding

    Hi,
    In last times (a few month or so) Xodo (in Windows 10) often hangs as not responding. I tried to reset the app but it still happens. I have to close the process with the Task Manager.

    5 votes

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    3 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →

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  8. How to revert to previous version?

    The new version is way to laggy on my SB3. Sucks because I've never had a problem for years.

    5 votes

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  9. Interface not responsive

    Something happened to Xodo just now. It used to be very smooth on my laptop thats why I was using it for too long. But recently it has lost its smoothness of the interface and now it feels very irritating to use Xodo. Plz undo any updates made to Xodo

    5 votes

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  10. Opening PDF from Drive on the web shows "Undefined"

    When I try to open this ( https://drive.google.com/file/d/1VpnU_gnylhJjSFKIVdMdd77_yTayuWh3 ) file in Xodo in the browser, it just shows "Undefined" in the viewer instead of the PDF. I can open/edit/save the file fine from my phone. Any idea what's going on?

    5 votes

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  11. Background color is now white

    Hello I'm on windows with the newest version installed and my background has changed from dark gray to white. This make reading documents more straining on my eyes. et me know how I can fix this, I even reinstalled with no luck

    5 votes

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  12. Why is Bookshelf Feature not working??

    And I still can't find any conformation email in my inbox....or even in spam folder.

    4 votes

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    0 comments  ·  Web  ·  Flag idea as inappropriate…  ·  Admin →

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  13. can't use the command bar in reflow mode

    If you don't have the command bar pinned, and open a document in reflow view, then you can't open the command bar with right click again.

    Which means you have to open another document, pin the command bar and then you can have the document back to the other view modes.

    4 votes

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  14. Recent change in theme

    I just want to start off by saying that I love xodo and it is by far the best free pdf editor, maybe even of all pdf editors. I just have one concern regarding the new update 4.5.0.0. The color theme seems to change every time there is a new update, and until now it was fine. However, this time, you guys changed everything to white and it is really hard to differentiate between everything when documents are white (which is most often). 2nd and last thing, there used to be thumbnails on each tab for pdf files open in…

    4 votes

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Allow user to configure the pop-up window when selecting text

    I'm using version 5.0.25. The pop-up window changed from one line into two lines, which is quite annoying when I just want to add a single underscore. I admit it is more convenient for people want to use functions like Read, Share than before.

    So I suggest that why not just let the user to decide which quick button can be show when they select the text, and how many lines for the pop-up window.
    If this cannot be done easily, please turn back into one line.

    3 votes

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    0 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →

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  16. XODO Android Viewer Pro Price? How much does it cost?

    How much does the "Viewer Pro" version of XODO actually cost on Android?

    I don't trust these Android apps and their "Start Free Trial" buttons, so I don't want to presss that button. But I can't seem to find any information online about how much it will actually use cost to be able to customise the toolbar (which is all I really want to do).

    What is the PRICE for the XODO Pro for Android? Why is it not listed anywhere obvious?

    3 votes

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    4 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 3 votes

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  18. Sync across devices

    A profile to sync annotations and documents across devices just like how google docs work. Unless this feature exists and I'm not aware?

    3 votes

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  19. Clear recent documents

    1. would you please set a button for clearing all the recent documents list on version 4.4.0 build 2.
    2. and a "fit to width" in view mode. thanks a lot.
    3 votes

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  20. the error after the update

    If you type in letters, the top part looks cut off.
    And if you write the next sentence, there's another line automatically.

    2 votes

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    1 comment  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →

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